Return & Refund Policy

Returns

We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. A product is only eligible for replacement under the following conditions-

• A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation

• If you identify a quality or a manufacturing defect on the received product.

• If the product is received in a damaged condition.

Customised or personalised products are non-returnable, unless damaged during transit.

Damaged or Incorrect Items

If your product arrives damaged or you received the wrong item:

• Email us within 48 hours of delivery - Offfinds@gmail.com

• Attach clear Uncut Video of the product and packaging

• We will arrange a replacement or refund after verification

Refunds

Once approved:

• Refunds will be processed within 5–7 business days

• Amount will be credited to your original payment method

Shipping charges (if applicable) are non-refundable unless the issue is from our side.