Return & Refund Policy

Returns

We accept returns within 7 days of delivery under the following conditions:

  • Item must be unused and in original packaging

  • Item must not be damaged due to misuse

  • Proof of purchase is required

Customized or personalised products are non-returnable, unless damaged during transit.

Damaged or Incorrect Items

If your product arrives damaged or you received the wrong item:

  • Email us within 48 hours of delivery - Offfinds@gmail.com

  • Attach clear photos of the product and packaging

  • We will arrange a replacement or refund after verification

Refunds

Once approved:

  • Refunds will be processed within 5–7 business days

  • Amount will be credited to your original payment method

Shipping charges (if applicable) are non-refundable unless the issue is from our side.